Olley's is named one of UK's best fish and chip takeaways
South London fish and chip takeaway named one of UK’s top 50
A long-standing South London fish and chip shop has been named as one of the top 50 in the UK by a leading trade magazine.
Olley’s Fish Experience in Herne Hill, which opened in 1987, made the prestigious list following a visit by a mystery diner who assessed the takeaway on a range of front-of-house aspects from staff friendliness, cleanliness of the takeaway to how knowledgeable staff are about the products on offer.
Points were also awarded for the quality of the food with everything being critiqued from crispness of the batter, to the size and fluffiness of the inside of chips, to the flakiness and texture of the fish.
The takeaway scored 100% for its food with the mystery diner raving about the crispy batter, fish that tasted fresh and light, and chips that were also crispy. The takeaway itself also received equally high praise, being described as “the best presented fish and chip shop that I have been in. The exterior was clean and welcoming with the
interior equally as clean with a rustic feel”.
Staff were also commended with the mystery diner referring to them as polite, helpful, knowledgeable about the products on offer and able to make recommendations.
Owner Harry Niazi comments: “With over 10,500 fish and chip shops in the UK, to be in the top 50 is a fantastic achievement. We’ve got an amazing team at Olley’s and this accolade wouldn’t have been possible had it not been a team effort - from the counter assistant taking the order, to the frier cooking the food, to the server wrapping it and saying goodbye.”
He adds: “Serving great food with excellent customer service in a welcoming atmosphere is something Olley’s strives for every day, so to have this recognised by somebody completely independent is really something - especially after being in the business for 29 years.”
Olley’s is no stranger to awards, holding a five star hygiene rating, a 4.5 fish2fork rating, Three Stars from the Sustainable Restaurant Association and also the title of 2015 Fish & Chip Restaurant of the Year by the Marine Stewardship Council.
As well as gluten free days on Mondays and Tuesdays, the chippy also promotes healthier eating by offering grilled and steamed fish as an alternative to fried.
Reece Head of trade publication Fry Magazine and competition organiser, comments: “We know it’s a tough set of criteria our judges lay down and so it takes a lot of hard work, dedication and passion to ensure staff perform day-in-day out in order to impress our judges when they come in unannounced.
“There are a lot of different facets to running a fish and chip takeaway and those shops that have made the list go over and above the everyday requirements to deliver exceptional food matched with an equal level of service and atmosphere.
“It could be just a tiny detail that separates those shops that did make the list with those that didn’t, for example the fact that staff wear a name badge or has a menu board on display detailing where the shop’s fish and potatoes are sourced. But it’s these little details that can make a big difference and we believe those shops investing that extra time, effort and training deserve to be recognised for their achievements.”
To find out more about Olley’s Fish Experience, visit www.olleys.info or follow us on Twitter, Facebook and Instagram.