New ideas and features that are not currently available

12 posts / 0 new
Last post
whatsup
New ideas and features that are not currently available

This thread is all about ideas and features that you have thought of that you would love to see included in the site. Please explain the feature, what you think it should do, who would benefit and why you think it should be there. 

pureedfruit
Re: New ideas and features that are not currently available

pureedfruit, http://www.hernehill.org.uk/services

Suggestion:

1. the tags should be in aphabetical order (not by number of entries) so that they are both easier to find, and also so that it is easier to conclude that no such tag exists e.g. coffee.

2. there should be a lot more of them immediately available (no hiding behind "Show more")

3. there should be a lot more content e.g. a lot more restaurants. I don't know whether you are charging traders for these entries but I am amazed how few there are. 

4. It would be good if reviews could be linked directly to the trader.

http://www.hernehill.org.uk/brazas_restaurant/~Media?id=a1145114-93d5-40...

404 error

whatsup
Re: New ideas and features that are not currently available

Thanks for all of these, really useful.

Servcies categories - yes, these should be sorted alhabetically, it is on the list.

We are limiting the maximum number of categories in servcices otherwise it gets unweidly and stretches far down the screen and beyond. The use of tags for each trader is the way we are enabling more granular search.

All the local traders can put their details on the site, for free. The vast majority of traders who have a listing are those without retail shops - DIY people, plumbers etc. The shops often do not feel the need for an on-line presence. We can do another call-out to them to get them on when the new site goes live.

Reviews: how would you want to link to the trader? If there was a review in the main discussioin area would you want the author to be able to highlight within their review the trader it refers to? Would a system of "likes", "dislikes" suffice? Would you thnink it fair for a trader be able to reply to any like/dislike that was posted to them or should it be anonymouse?

whatsup
Re: New ideas and features that are not currently available

The sorting order for the services categories has been chnaged to alphabetical.

We are looking at how we can reduce and refine the number of categories, may see a reduction shortly.

Ideas/suggestions as how best to categorise the wide range of traders would be appreciated. 

pureedfruit
Re: New ideas and features that are not currently available

[quote="whatsup"]

Ideas/suggestions as how best to categorise the wide range of traders would be appreciated. 

[/quote]

An example

Food & Drink

   buy food to take home

   buy drink to take home

   buy food to eat out

     cafe

     restaurant

     tapas bar

     takeaway

   buy drink to consume 

     coffee shop/bar

     tea shop

     pub

     wine bar

whatsup
Re: New ideas and features that are not currently available

We could look at having a very wide range of categories as you have detailed. 

How would that be shown on the screen? It would be likely to stretch to a hundred or so if for each type of business you had a wide range of sub-divisions. How would that be handled on a mobile?

The map in the underpass had all the retail traders listed - I think we had about 10 or so categories. As we have many non-retail outlet traders on the site then the number of categories is likely to increase.

We had thought that we would have maybe 15 or so categories that were catch alls. Then the trader could create their own tags for their business "take-away" "tapas" "tea-shop" and so on. Users could then filter on the main category and then if they wanted, search on the tags. 

Would this work for you?

pureedfruit
Re: New ideas and features that are not currently available

[quote="whatsup"]

We could look at having a very wide range of categories as you have detailed. 

[/quote]

That example was intended to show a single high level "food & drink" with two lower "nested" levels, as shown by the indentations, which you would drill down to.

Other similar high level entries could be "Health, Fitness and Medical", "Professional Services", "Education & Child related services", "Property related services", "Entertainment", "Transport"  each with appropriate nested levels, which I think would cover the bulk of entries.

Still leaves 3 out of 10 high levels, one of which will have to be a catch-all "Not covered above"

Maximum of 10 entries in each of 3 levels gives a 1,000 possible categories which I suspect is far more than we need. So 2 clicks and you are down to a very specific list.

whatsup
Re: New ideas and features that are not currently available

OK, some interesting ideas. Quick question - some traders have been very particular about not being put in the same category as others. For instance one Yoga teacher insisted on not being in the Yoga category as they taught a particular style of Yoga and wanted to be detailed by that style, not yoga in general. 

By allowing traders to create their own tags and then users being able to seach on them (filter etc) it allows as much flexibility for traders as they wish and also reduces the design/support issues. 

However, it needs thought as to what way to go. I will feed back your ideas.

Keep them coming.

pureedfruit
Re: New ideas and features that are not currently available

[quote="whatsup"]

All the local traders can put their details on the site, for free. The vast majority of traders who have a listing are those without retail shops - DIY people, plumbers etc. The shops often do not feel the need for an on-line presence. We can do another call-out to them to get them on when the new site goes live.

Reviews: how would you want to link to the trader? If there was a review in the main discussioin area would you want the author to be able to highlight within their review the trader it refers to? Would a system of "likes", "dislikes" suffice? Would you thnink it fair for a trader be able to reply to any like/dislike that was posted to them or should it be anonymouse?

[/quote]

Quite surprised that so few bricks and mortar traders have taken up a free posting. Like all of these things it is, I suspect, a bit chicken and egg - the traders want to feel that there will be enough people looking at their "ad" whilst the potential searchers need to feel that their are enough "ads" there to make it worth their while to look. Maybe another task for the HHFF team will be to seed the directory by each of us choosing a favourite shop and cafe or restaurant and writing a review of it. Another thing would be to find a way of enabling the shop/restaurant/cafe to see that it is getting new business.

As to reviews YES of course retailer/restauranter should have the right of reply. I also think that there should be an editor who can remove patently spiteful or OTT reviews.

whatsup
Re: New ideas and features that are not currently available

I think that the reluctance of some traders to create their entry on the site is more about their lack of understanding as to what the benefits of social media are. Good idea about local people adopting a trader and doing the pictures, write up etc. 

We want to build in a mechanism for traders to know how many people saw their listing, gives good feedeback about the merits. To date, we have quite a few traders who get all of their business via the Herne Hill web site and don't bother to advertise anywhere else. 

If a user posts any sort of comment on the general forum then anyone (including the trader) can post a reply.

There will be a "report abuse" button next to each comment, as per existing site.

iHeron
Re: New ideas and features that are not currently available

I'd be interested to see an interactive map of Herne Hill. An online version of the map in the station tunnel if you will.

It could be either fixed or zoomable. It could allow the user to mouse over or tap a map location to get further details, contact information or a link to a website.

It could include shops, businesses, local places to visit, regular events held in particular locations, Herne Hill history (a tie-in with the audibel history tour - architecture, people, places, blue plaques etc).

whatsup
Re: New ideas and features that are not currently available

Wow, great ideas. Love the idea about audio history.

We will be having an on-line map tied to events - filter the view of events according to your requirements, a map of where the services are based that links to their entry on the web site.

Will add the audio history to the wish list. 

Log in or register to post comments